Care work that fits around your life

Elderaid Care Ltd places healthcare assistants, senior care assistants and support workers into residential care homes, dementia services and supported living across Norfolk and Suffolk. You tell us the shifts you can do. We find the work.

We are building our staff bank right now

Elderaid Care Ltd is a new agency. Rather than advertise vacancies we cannot yet guarantee, we are registering experienced care workers first, so that when a home calls we already know who is available and cleared to go. Register now and you are at the front of the list when shifts come in.

Roles

Who we are looking for

Experience in a UK care setting matters more to us than a long CV. If you have it, we want to hear from you.

Healthcare assistants (HCA)

Personal care, mobility and transfers, meals and fluids, and companionship in residential care and dementia settings. Previous paid care experience in the UK is required.

  • Residential care homes
  • Dementia services
  • Day, night and weekend shifts
Senior care assistants

For experienced carers ready to lead a shift — supervising the care team, care records, handovers and keeping the floor running. Prior senior or team-leader experience in a UK care setting needed.

  • Shift leadership
  • Care records
  • Handovers
Support workers

Supported living and community services — learning disability, autism and mental health support, where routine and building trust matter more than anything else.

  • Supported living
  • Learning disability services
  • Mental health services
Why work with us

What you get from us

You pick the shifts

Tell us the days, nights and areas you can work. We do not book you onto anything you have not agreed to.

Work near where you live

We place across Great Yarmouth, Lowestoft, Norwich and the wider Norfolk and Suffolk area, and we match on travel time.

You know the rate first

We tell you the hourly rate for a shift before you accept it. You are never asked to commit to work and find out what it pays afterwards.

We tell you what is missing

If a certificate has lapsed or a check is outstanding, we say so at registration — not after you have been waiting weeks for a shift that was never coming.

Familiar placements

We aim to send you back to services you already know. It is better for you, and better for the people you support.

A real person

One contact who knows your name, your availability and what you are good at. Not a portal and not a queue.

Before your first shift

What you will need in place

Nothing here is unusual — it is the standard every care agency in the UK works to. We will guide you through anything you are missing, and nothing is stored until you have registered and we have explained how we handle it.

Do not have a DBS yet?

Register anyway. Tell us on the form and we will explain what is involved and how long it usually takes before you can start picking up shifts.

Training out of date?

Common, and fixable. We will tell you exactly which certificates need refreshing before you are eligible for placement.

Your documents

Do not email or upload certificates, ID or DBS details yet. Register with your contact details first and we will tell you how to send documents securely. Elderaid Care Ltd is registered with the Information Commissioner's Office (reference ZC229692), and your personal data and vetting documents are held strictly in line with UK data protection laws.

Before you register

Pay, hours and how it works

What will I be paid?

Rates depend on the role, the shift type and the service. We confirm the hourly rate to you before you accept any shift, so you always know what a shift pays before you commit to it.

Am I employed by Elderaid or self-employed?

We will explain exactly how you are engaged, and what that means for holiday pay and pension, before you accept your first shift.

How many hours can I get?

We are a new agency building our staff bank, so we will be straight with you: hours depend on the bookings we hold at the time. We would rather tell you honestly what is available than sign you up on a promise of full-time work we cannot yet guarantee.

Do I have to accept every shift offered?

No. You tell us your availability and we offer shifts that fit it. Turning one down does not affect what we offer you next.

Do I need my own transport?

Not always, but it widens what we can offer you considerably — many services in Norfolk and Suffolk are poorly served by public transport, particularly for night shifts. Tell us on the form either way.

How long before I can start?

It depends on what you already have in place. If your DBS and mandatory training are current, it is quick. If not, we will tell you at registration what is outstanding and roughly how long it takes.

Register

Register your interest

Seven questions, about two minutes. No documents and no CV needed at this stage.

Prefer to talk first?

Telephone
07771 915115
Great YarmouthLowestoftNorwichNorfolkSuffolk
About you

We match shifts on travel time, so the town matters more than a postcode.

Your experience

Do not enter your DBS certificate number anywhere on this form.

Your availability

Do not send documents, ID or DBS numbers through this form. We will contact you about those separately.

Not sure you are ready?

Register anyway. If something is missing from your training or paperwork, we will tell you plainly what it takes to get shift-ready — no obligation either way.

Register Call us